Returns & Exchanges
At DERYAN, we want you to be completely satisfied with your fashion purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery.
Initiate Your Request
Log into your DERYAN account and visit the 'Order History' section to select the items you wish to return and receive your authorization code.
Prepare the Package
Ensure all items are in their original, unworn condition with tags attached, and place them securely in the original packaging along with the return form.
Ship the Items
Attach the provided prepaid shipping label to your parcel and drop it off at any authorized courier location near you.
Receive Your Refund
Once our quality control team inspects your return, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing